Time flies when you’re having fun!
Frank, our customer success manager, is celebrating 5 successful years at Capptions
"Capptions combines my passions for people, technology and safety. I didn’t exactly know what I wanted to do after graduating from Twente University, but I was sure these three aspects should be part of it. When I started at Capptions (Safetychanger back then), the company just got its initial customers on board. I am very proud to mention that those customers are still on board today!
From there, both Capptions as a company and I started growing. We haven’t stopped yet. In 2016 we celebrated the completion of the 100th inspection on our platform. Now, thousands of users are actively using Capptions on a daily basis. Our platform has evolved from a basic form builder to a sophisticated editor. You can use it to create almost all checklists and processes you can think of. Quite frankly, Capptions is the best EHS Software solution available on the market.
Personally, I learned to really listen to customers and get the answer to ‘the question behind the question’. This is key to understanding why customers are using Capptions and to find out what brings them value. Then think with them to get the most out of it. This translates back to a platform that fits our customer’s needs and isn’t 'just another piece of software’.
With all these lessons learned in the last couple of years, we’re working on a completely new version of the platform.
I’m really excited about this and can’t wait to welcome the first users on our new app: Capptions Direct. Capptions Direct will surely revolutionise the way people, teams and companies organise around QHSE-management, securing standards compliance and how they set requirements for procuring EHS software!"