Digitising EHS Processes: where to fish?


Picture this, it’s the end of the first quarter, you have a board meeting on the 1st of April. The pressure as an EHS manager is on, because the company is expecting a projection for the rest of the year. The CEO wants you to present your ideas on how you’ll be reaching your goals this year. As a manager, you know there were a few setbacks these past couple months that you’ll need to mitigate, but what’s the solution? Also, during the last meeting you decided to (further) digitise the EHS processes. Lots of decisions to be made.

There are two fishermen, let’s call them Paul and Steve. Paul is fly-fishing, and Steve is using a fishing pole with a spinning reel. Paul is catching one fish after the other, while Steve isn’t catching any. So, he asks Paul for advice and reads a book on fishing. Paul tells him that the fishing spots and the use of a fly-fishing pole are the secret to his success. However, the book suggests this is a technique best left for advanced fishermen and Steve should start with different bait. Which advice should Steve follow?

You’re probably wondering why this story is relevant. Well, there is a whole list of companies out there providing the service of digitising your EHS program. We can understand that it can be confusing and frustrating choosing a particular company among so many. Your company is accustomed to the current processes and making a drastic change with a steep learning curve will be expensive and time-consuming. Like Steve, you don’t want to buy an expensive and sophisticated fly-fishing pole and be uncertain on whether you will ever be proficient. What you need is a system that will adapt smoothly to your current processes cutting-down time, costs, and offering you a smoother learning curve. Capptions is the answer to this puzzle.

Right now they’re all words in the air, but here is an example of one of our loyal clients and how we helped them:

Fujairah Oil Terminal FZC is a world class 1,177 million cubic meters onshore oil storage facility based in the rapidly developing port of Fujairah. The storage facility was built according to the best industry specifications and meets the international standards, complying with the latest HSEQ standard with OHSAS 18001, ISO 9001:2015, and ISO 14001:2015.

The challenge of FOT was finding ways to engage the whole team in actively measuring and monitoring their terminals’ infrastructure and performance. This was the only way to identify and eliminate or mitigate any issues before they could become harmful for their people, environment or assets. Through the use of Capptions, they’re now making documented checks and findings. Each shift uses the app to monitor the terminal twice a day. Resulting in:

  • A 300% increase in safety observations
  • A 250% increase in workforce engagement
  • A paperless and data-driven EHS program
  • Fully digitised OSHA and ISO certification

What does Capptions offer?

Ease of implementation

Capptions promises you ease of implementation. The software will make a difference when it comes to increasing your company’s productivity and efficiency, but the change in your processes will be mild. Our platform can integrate easily with all of your current systems. The learning curve is mild, allowing you to bring your entire workforce on board. Additionally, our support team will be helping you throughout the whole process as well as offering you FREE after-sales services.

Customer Support

Our customer is our #1 priority, and we make sure they know. Capptions focuses on long-term customer relations because this way we all grow and it becomes a mutually beneficial relationship. Customer support shapes each and every one of our departments and processes. Everything is done to fulfill our customer’s needs and wants. Going with larger corporate companies means limited contact with customer support, automated answering machines, and links redirecting you to FAQs. With Capptions you will be redirected, but to our specialists immediately. We encourage our customers to grow and we wouldn’t be able to grow without them. Two brains together think greater than one.

Data flow

Capptions will help you out with the transition to our innovative solution, but you’re probably wondering how it will be beneficial. To understand the benefits we have to understand the problem. We surveyed over 3,000 EHS managers in the U.S. and South Africa to understand their current data burden. 80% of the respondents say the following jobs lead to paperwork:

– Inspections

– Audits

– Incident reports

– Safety observations

– Maintenance checks

Those same respondents also listed administrative burden as their #1 challenge.

As an EHS manager, you have to present measurable data and reports containing accurate numbers reflecting the benefits of these safety measurements. Outdated processes require you to collect data manually, which can cost you unnecessary time. According to Forbes, at least 88% of your spreadsheets obtain an error. 70% of the respondents claim that they’re mostly frustrated by missing/incomplete forms as well as the process of manual data entry. Through the use of our solution, you as a manager can control every single step of your data collection processes.

Data flow is on everyone’s agenda, our company’s principle is to solve this issue for you. Your organisation needs integration when it comes to safety because it’s everyone’s business and your workforce can easily contribute to it. With our app, even your front liners will be able to get this data to you and report on issues as they occur. Imagine the amounts of data you could be collecting.

Capptions has all of the components when looking for a vendor to digitise your EHS program. You don’t want an expensive and overcomplicated piece of software that you might never be able to master. What you need is software that will help you take gradual steps to improve these processes to make them more efficient and effective, while making a significant change. We don’t expect you to know the software right off the bat, so we make sure to help you get accustomed.

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