Our Premium Offerings
July 12, 2026
Capptions has two new premium offerings to make sure you get the most out of our platform. A new SLA to help you make a huge success, and a premium feature package: lots of extra functionality to make sure you get the information you need.
Premium SLA
Capptions adds a new level of service to its proposition. If you're looking for experts to support you in implementing Capptions in the best way possible, this is for you. During recurring meetings, goals and next steps are clearly identified, and new functionality is discussed and explained. Progress is tracked and discussed continuously. Our team will guide you through the implementation, help identify new use cases, and help make decisions based on their experience in other projects.
Another great plus of the offer is the Priority Support Lane. Your tickets will be handled with priority, so no time is lost waiting on the support team to respond.
You'll be invited to a bi-annual roadmap round table, to discuss future developments and the overall direction Capptions is taking.
You can enable the Premium SLA per year with upfront payment. For pricing, please contact Frank.
Premium Features Package
To deliver even more functionality, we've bundled some of our most used premium features in a package. This package includes, among others:
Data Values & Formulas. Include formulas in your templates to make your results more quantitative and less open for discussion. This can be very helpful when you want to pass or fail inspected items or when you want to know the quality of a product or project. Scores can be combined with labels to add a visual result to the report and the Capptions overview.
Map View. The map view is a visual representation of the data you captured. You can show the location of Capptions, case files and observations. The pointers are clickable, so you can directly drill down to the actual data.
Scheduling. If you have a lot of recurring forms to be filled out, but you're struggling to get them actually completed, you can use the scheduler. You can assign Capptions on a recurring basis, for example once per week. The assignment will trigger a notification to the person who has to complete the form that their Caption is ready for them. You can also set a deadline, so you can keep track of the people or teams that are (not) completing their forms correctly.
Why This Matters for Seveso and Major-Hazard Companies
For most organizations, these premium features are convenient. For a Seveso-classified company, they connect directly to the requirements of the safety management system (SMS) under the Seveso III Directive (2012/18/EU).
Formulas that quantify scores instead of leaving them open for discussion are exactly what the performance monitoring element of the SMS asks for: measurable indicators instead of a subjective judgment that shifts depending on who's reading the report. Map view makes it possible to see at a glance where on a hazardous-substance site observations, incidents, and inspections are concentrated, which directly supports hazard identification and evaluation. And the scheduler prevents exactly the scenario inspectors look for: a periodic inspection requirement that exists on paper but quietly gets skipped in practice because nobody was reminded.
For companies that want to apply these features specifically within an SMS structure, Capptions Seveso Control ties formulas, map view, and scheduling directly to the SMS elements, so the premium feature package doesn't just add functionality, it builds evidence into your compliance file.
These premium offerings are designed to empower your organization with enhanced functionality and support, ensuring you optimize your use of Capptions. Contact us for further details on how these features can benefit your operations.