The Peinemann Mobilift Group started as a family business in 1954 and now rents and sells vertical-transport equipment — mobile cranes, forklifts, aerial work platforms — from more than 850 branches worldwide. A distributed workforce like that came with the full range of health and safety challenges, and a paper-based system that couldn't keep up.
The forms were unreadable sometimes. Some workers have the handwriting of a doctor.
Peinemann
Paper forms got forgotten, damaged in bad weather, and lost on the way to the office. At best, managers had fragments of safety data scattered across physical folders and forgotten corners of someone's hard drive. Having already ruled out spreadsheets, Peinemann's safety leadership went looking for a single, centralised EHS system that could match their existing processes.
Capptions offered all of it in one package. What began as a way to stop carrying paper around turned into three core EHS processes moving onto one platform:
We use Capptions for the reporting of accidents, incidents, improvement proposals, and nowadays also for inspections.
Peinemann
Reports now go from the field straight to the office, with photos and location attached, so problems get answered faster — and because filing is easier, more people actually do it:
You also see that more and more people are starting to use it because the threshold to report something is getting lower.
Peinemann
What changed
We just have everything digital and it is readable, clear, and accessible. The employees no longer have to go outside in the rain with a paper form. They just take their tablet or smartphone, fill it in, and, seconds later, we already have it on the computer.
Peinemann