Nature's Pride was the first company in mainland Europe to ripen avocados and mangoes, and today it supplies more than 250 exotic fruits and vegetables from around 70 countries to retailers across the continent, out of its base in Maasdijk in the Netherlands. In fresh produce, hygiene control is not optional: it is audited, and traceable back to the grower. Until recently, it ran on paper forms.
Before we started using Capptions, we had a very low-tech way of working with hygiene control.
The switch wasn't just about going digital, it was about finding a system flexible enough to match how Nature's Pride actually wanted to work, not the other way around:
The support team took us by the hand to help us on our way. We built the forms and started working on them. The transition was smooth, not only for us at the office, but also for the users.
The result was a straight 50% cut in time spent on checks, reporting, and follow-up actions, confirmed in Nature's Pride's own customer testimonial. For the HSE team specifically, a routine inspection that used to take two hours now takes one.
50%
less time spent on checks, reporting and follow-up actions
That freed-up time didn't just disappear into savings. It got reinvested into safety. With less administrative load per inspection, Nature's Pride started running inspections more often, not less. And the tool expanded past its first use case: what started in HSE for hygiene control has since rolled out to the QA department too.
What changed
50%
less time on checks & reporting
1 hr
per HSE inspection, down from two
+QA
expanded from HSE to a second team
I would describe Capptions as an app that leads the way in the world of inspections. Not many companies do the same. You can really shape the platform yourself, which I think is unique.