Nature's Pride imports and ripens exotic fruit and vegetables — mangoes and avocados, at scale, out of Maasdijk in the Netherlands. Hygiene control is not optional in that business, and until recently it ran on paper forms.
Before we started using Capptions, we had a very low-tech way of working with hygiene control.
Dave DekkerQA Manager, Nature's Pride
The switch wasn't just about going digital — it was about finding a system flexible enough to match how Nature's Pride actually wanted to work, not the other way around:
The support team took us by the hand to help us on our way. We built the forms and started working on them. The transition was smooth, not only for us at the office, but also for the users.
Dave DekkerQA Manager, Nature's Pride
The result was a straight 50% cut in time spent on checks, reporting, and follow-up actions — confirmed in Nature's Pride's own customer testimonial. For the HSE team specifically, a routine inspection that used to take two hours now takes one.
That freed-up time didn't just disappear into savings — it got reinvested into safety. With less administrative load per inspection, Nature's Pride started running inspections more often, not less. And the tool expanded past its first use case: what started in HSE for hygiene control has since rolled out to the QA department too.
What changed
I would describe Capptions as an app that leads the way in the world of inspections. Not many companies do the same. You can really shape the platform yourself, which I think is unique.
Dave DekkerQA Manager, Nature's Pride