FAQ

How secure is my data stored in the Capptions Cloud?

Updated

Capptions runs its primary production infrastructure on Hetzner Online GmbH in Germany, primarily in the Nuremberg datacentre. Specific ancillary services — object storage for uploaded media and documents, transactional email, notifications, CDN and the container registry — run on Amazon Web Services (AWS) in Dublin, Ireland. Cloudflare, Inc. provides DNS, CDN, DDoS protection and a web application firewall in front of our services. All processing stays within the EU/EEA. All your data is encrypted and cannot be accessed by or sold to any third party.

The current, dated list of providers is on the Sub-processors page, with more detail in the Security Statement.

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