Observations and Case files

Observation notifications

Updated

*Manager = A user with ‘Manage Observations’ permission 
** User = A user without ‘Manage Observations’ permission

When a low or medium observation has been submitted, the manager in your own team gets a notification. If there is no manager in your team, the notification will go to the team above you.

See the following image to see how that works.

Observations notifications - low medium

 

When a (very) high or extreme observation has been submitted, the notification goes to all the managers in your team and the managers in all teams above.

See the following image to see how that works.

Observations very high extreme

 

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