This page indexes every binding agreement and public statement that governs the use of Capptions products. All documents apply to Capptions One, Capptions Direct and the Capptions Direct Marketplace, Capptions AI, and Seveso.app, unless a document explicitly limits its scope.
Last reviewed: May 2026.
Contracts
- Capptions Terms of Service — the master agreement (NLdigital base + 2026 addendum).
- Data Processing Agreement — GDPR Article 28 controller–processor terms.
- Acceptable Use Policy — what you can and cannot do with the platform and its AI features.
- Partnership Terms & Conditions — for Marketplace publishers and channel partners.
- Capptions Direct Marketplace Guidelines — content quality and conduct rules for Marketplace content.
Privacy & data
- Privacy Statement — how Capptions processes personal data (GDPR Art. 13/14 notice).
- Sub-processors — the current, dated list of all sub-processors we engage.
- Cookie Policy — cookies and similar technologies used on our sites and apps.
- Privacyverklaring (Nederlands) — Dutch summary of the Privacy Statement.
Security & AI
- Security Statement — our security posture, certifications (ISO/IEC 27001, SOC 2 Type II) and controls.
- AI Policy & Trust Statement — how Capptions uses AI: providers, data handling, EU AI Act positioning, human oversight.
- Seveso.app AI Statement — the AI statement specific to Seveso.app, including model cards.
How to reach us
- General contact: capptions.com/contact
- Privacy / data protection: privacy@capptions.com
- Security / vulnerability disclosure: security@capptions.com
- Postal address: Capptions B.V., Amsterdam, the Netherlands.